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We have been closely monitoring government agency and CDC communication regarding the developing situation concerning COVID-19 community transmission in the USA. While the risk at this moment appears to be relatively low in our area, we believe it is wise to begin implementing procedures that will lessen the likelihood of our employees and customers coming into contact with COVID-19 to ultimately do our part to protect the health of our customers, employees, and community. With the virus having a fairly long incubation period, very limited testing to date, potentially infected individuals who are asymptomatic, and since it can cause severe symptoms in certain individuals, we are taking extra precautions to ensure the health of our employees so there are no disruptions in city services.
We believe that small changes can have a large impact if initiated early enough.
Most available evidence points to two primary methods of spread of SARS-CoV-2, the virus responsible for COVID-19 disease:
Close contact (<=6 feet) through inhalation of respiratory droplets created by coughing, sneezing, and talking.
“Fomites” – objects that respiratory droplets fall on (door handles, counters, etc.) that don’t get cleaned, that then are touched by another person, who then touches their face or eats food without first washing hands.
To ensure there are no disruptions in city services we are focusing on the following.
Limiting, where we can, employee to employee contact, employee to customer contact, and public “gatherings”.
For staffing, we are making every effort to adjust staffing to limit face to face contact.For Customers, we are encouraging you to use non-face to face methods when it comes to city services and payments. You can do that by any of the ways below:
Payments: you can make payment online (http://bit.ly/39NXJAB), through bank draft, or you can drop payments off in the dropbox on the Lyndale side of City Hall.
Questions: you can always contact us via phone by calling (254) 662-1415 for City Hall or (254) 662-0525 for Police Department, but you can also message us on Facebook (https://www.facebook.com/cityofrobinson/) or Nextdoor or email us by any of the following ways:
Utilities – firstname.lastname@example.org
Park – email@example.com
Communications – firstname.lastname@example.org
Court – email@example.com
Cleaning and sanitation efforts
We have significantly enhanced our cleaning and sanitation efforts on all customer and employee touchpoints; additionally, we are providing an abundance of anti-bacterial soap and have placed dozens of alcohol-based hand sanitizers throughout areas of city hall and the Police Department. We are frequently disinfecting areas with frequent touchpoints.
In addition to these actions, we have increased hygiene signage throughout city facilities and are strongly encouraging customers and staff to practice good hygiene with frequent and rigorous hand washing. We are asking employees who are sick to stay home. If anyone has a fever or becomes sick while at work, we will immediately release them to contact their medical provider.
We hope that these measures give you confidence that we are taking the necessary precautions in this evolving situation. We remain committed to providing our customers with friendly and safe city services.