Why was my bill so high?

There are many reasons why your bill may have been higher than expected. Water leaks are the most common reason for high water bills. For more information on checking for leaks, water saving tips, and how to read your meter, visit the High Water Bills page.

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1. Why was my bill so high?
2. How do I know if I am eligible for an undefined high use water bill adjustment?
3. Why wouldn’t I qualify for a high water use bill adjustment?
4. How will my bill be adjusted?
5. What is the difference between defined and undefined?